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Accounts Receivable Management

GC Services emphasizes customer satisfaction and positive customer service behavior during its initial and follow-up training sessions, as well as during all customer interactions.  In a collection environment the objective is simultaneously two-fold:  collect the money and keep the customer.  Our strategy is described as:  Firm, Fair, and Friendly.  Extensive new-hire and ongoing training ensures our staff is equipped with the voice control, scripts, and guidelines they need to consistently and uniformly implement this strategy.  We utilize a combination of tenured management, customized operational strategies, and progressive technology to ensure the best performance for each of our clients.

Highlights

  • Financial strength
  • Industry longevity
  • Tenured executive leadership
  • Award-winning call center provider
  • Inbound and outbound customer care
  • Accounts receivable solutions
  • Seamless integration
  • Technological flexibility
  • Public and private sector clients
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